Pravidlá ochrany súkromia

toto súkromie zásady describes how Glowen.si ( “Site” alebo “my”) collects, uses, discloses vaše Personal Information when vy navštívte alebo make nákup z Site.

Collecting Personal Information

When vy navštívte Site, my collect certain information about vaše device, vaše interaction s Site, information necessary do proces vaše purchases. my may also collect additional information ak vy kontaktujte nás pre zákaznícka podpora. v toto súkromie zásady, my refer do any information do can uniquely identify individual (including information below) ako “Personal Information”. See list below pre viac information about what Personal Information my collect why.

Device information

  • Examples z Personal Information collected: version z web browser, IP address, time zone, cookie information, what sites alebo produkty vy view, search terms, how vy interact s Site.
  • Purpose z collection: do load Site accurately pre vy, do perform analytics na Site usage do optimize naše Site.
  • Source z collection: Collected automatically when vy access naše Site using cookies, log files, web beacons, tags, alebo pixels.
  • Disclosure pre business purpose: shared s naše processor Shopify 

objednávka information

  • Examples z Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers ), e-mail address, phone number.
  • Purpose z collection: do provide produkty alebo services do vy do fulfill naše contract, do proces vaše payment information, arrange pre shipping, provide vy s invoices /alebo objednávka confirmations, communicate s vy, screen naše orders pre potential risk alebo fraud, when v line s predvoľod vy have shared s us, provide vy s information alebo advertising relating do naše produkty alebo services.
  • Source z collection: collected z vy.
  • Disclosure pre business purpose: shared s naše processor Shopify Shipper Pošta Slovenije. 

zákaznícka podpora information

  • Examples z Personal Information collected: 
  • Purpose z collection: do provide zákaznícka podpora.
  • Source z collection: collected z vy.

 

Minors

Site je nie intended pre individuals under age z 18. my do nie intentionally collect Personal Information z children. ak vy sú parent alebo guardian believe vaše child has provided us s Personal Information, please kontaktujte nás v address below do žiadosť deletion.

Sharing Personal Information

my share vaše Personal Information s service providers do help us provide naše services fulfill naše contracts s vy, ako described above. pre example:

 

Behavioural Advertising

ako described above, my use vaše Personal Information do provide vy s targeted advertisements alebo marketing communications my believe may be z interest do vy. pre example:

  •  my use Google Analytics do help us understand how naše customers use Site. vy can read viac about how Google uses vaše Personal Information here: https://policies.google.com/privacy?hl=en.vy can also opt-out z Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • my share information about vaše use z Site, vaše purchases, vaše interaction s naše ads na other websites s naše advertising partners. my collect share some z toto information directly s naše advertising partners, v some cases through use z cookies alebo other similar technologies (which vy may consent do, depending na vaše location).

 

pre viac information about how targeted advertising works, vy can navštívte Network Advertising Initiative’s (“NAI”) educational page v http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, vy can opt out z some z these services od visiting Digital Advertising Alliance’s opt-out portal v: http://optout.aboutads.info/.

Using Personal Information

my use vaše personal Information do provide naše services do vy, which includes: offering produkty pre výpredaj, processing payments, shipping fulfillment z vaše objednávka, keeping vy up do date na nový produkty, services, offers.

 

Lawful basis

Pursuant do General Data Protection Regulation (“GDPR”), ak vy sú resident z European Economic plocha (“EEA”), my proces vaše personal information under following lawful bases:

 

  • vaše consent;
  • performance z contract medzi vy Site;
  • Compliance s naše legal obligations;
  • do protect vaše vital interests;
  • do perform task carried out v public interest;
  • pre naše legitimate interests, which do nie override vaše fundamental rights freedoms.

Retention

When vy place objednávka through Site, my will retain vaše Personal Information pre naše records unless until vy ask us do erase toto information. pre viac information na vaše right z erasure, please see ‘vaše rights’ section below.

Automatic decision-making

ak vy sú resident z EEA, vy have right do object do processing based solely na automated decision-making (which includes profiling), when do decision-making has legal effect na vy alebo otherwise significantly affects vy.

my DO nie engage v fully automated decision-making do has legal alebo otherwise significant effect using customer data.

naše processor Shopify uses limited automated decision-making do prevent fraud do does nie have legal alebo otherwise significant effect na vy.

Services do include elements z automated decision-making include:

  • Temporary denylist z IP addresses associated s repeated failed transactions. toto denylist persists pre malá number z hours.
  • Temporary denylist z credit cards associated s denylisted IP addresses. toto denylist persists pre malá number z days.

 

Use z Phone Numbers pre objednávka Processing Marketing Communication

ako part z naše services, my may contact vy od phone using number vy provided during objednávka proces. toto may include contacting vy pre following purposes:

  • objednávka Processing: do confirm objednávka details, inform vy z any issues alebo delays, assist s delivery alebo pickup arrangements, provide support related do vaše nákup.
  • Abandoned Cart Reminders: ak vy have added items do vaše shopping cart but did nie complete nákup, my may contact vy via phone do remind vy z vaše pending objednávka offer pomoc alebo promotional incentives do complete vaše nákup.

vaše phone number will iba be used pre these purposes, to will nie be shared s third parties except when necessary do complete transaction (e.g., sharing s delivery services alebo payment processors).

my sú committed do protecting vaše personal information, vaše data will be handled v accordance s naše súkromie practices ako outlined v toto súkromie zásady. ak vy prefer nie do dostanete calls related do abandoned carts alebo marketing offers, vy can opt-out od contacting us v support@glowen.si

 

    vaše rights

    1. right do be informed
    2. right z access
    3. right do rectification
    4. right do erasure
    5. right do restrict processing
    6. right do data portability
    7. right do object
    8. Rights v relation do automated decision making profiling.

    GDPR

    ak vy sú resident z EEA, vy have right do access Personal Information my hold about vy, do port to do nový service, do ask do vaše Personal Information be corrected, updated, alebo erased. ak vy would like do exercise these rights, please kontaktujte nás through contact information below.

    vaše Personal Information will be initially processed v Ireland then will be transferred vonku z Europe pre storage further processing, including do Canada United States. pre viac information na how data transfers comply s GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

     

    CCPA

    ak vy sú resident z California, vy have right do access Personal Information my hold about vy (also known ako ‘Right do Know’), do port to do nový service, do ask do vaše Personal Information be corrected, updated, alebo erased. ak vy would like do exercise these rights, please kontaktujte nás through contact information below.

    ak vy would like do designate authorized agent do submit these requests na vaše behalf, please kontaktujte nás v address below.

    cookie je malá amount z information do’s downloaded do vaše computer alebo device when vy navštívte naše Site. my use number z rôzny cookies, including functional, performance, advertising, sociálne siete alebo content cookies. Cookies make vaše browsing zážitok lepší od allowing website do remember vaše actions predvoľod (such ako login region selection). toto means vy don’t have do re-enter toto information each time vy return do site alebo browse z one page do another. Cookies also provide information na how people use website, pre instance whether to’s their prvý time visiting alebo ak they sú frequent visitor.

    my use following cookies do optimize vaše zážitok na naše Site do provide naše services.

    Cookies Necessary pre Functioning z Store

    Name Function
    _ab Used v connection s access do admin.
    _secure_session_id Used v connection s navigation through storefront.
    cart Used v connection s shopping cart.
    cart_sig Used v connection s checkout.
    cart_ts Used v connection s checkout.
    checkout_token Used v connection s checkout.
    secret Used v connection s checkout.
    secure_customer_sig Used v connection s customer login.
    storefront_digest Used v connection s customer login.
    _shopify_u Used do facilitate updating customer účet information.

    Reporting Analytics

    Name Function
    _tracking_consent Tracking predvoľod.
    _landing_page Track landing pages
    _orig_referrer Track landing pages
    _s Shopify analytics.
    _shopify_fs Shopify analytics.
    _shopify_s Shopify analytics.
    _shopify_sa_p Shopify analytics relating do marketing & referrals.
    _shopify_sa_t Shopify analytics relating do marketing & referrals.
    _shopify_y Shopify analytics.
    _y Shopify analytics.

     

    length z time do cookie remains na vaše computer alebo mobile device depends na whether to je “persistent” alebo “session” cookie. Session cookies last until vy stop browsing persistent cookies last until they expire alebo sú deleted. Most z cookies my use sú persistent will expire medzi 30 minutes two years z date they sú downloaded do vaše device.

    vy can kontrola manage cookies v various ways. Please keep v mind do removing alebo blocking cookies can negatively impact vaše user zážitok parts z naše website may no longer be fully accessible.

    Most browsers automatically prijať cookies, but vy can vybrať whether alebo nie do prijať cookies through vaše browser controls, often found v vaše browser’s “Tools” alebo “predvoľod” menu. pre viac information na how do modify vaše browser nastavenia alebo how do block, manage alebo filter cookies can be found v vaše browser’s help file alebo through such sites ako www.allaboutcookies.org.

    Additionally, please note do blocking cookies may nie completely prevent how my share information s third parties such ako naše advertising partners. do exercise vaše rights alebo opt-out z certain uses z vaše information od these parties, please follow návod v “Behavioural Advertising” section above.

    Do nie Track

    Please note do because there je no konzistentný industry understanding z how do respond do “Do nie Track” signals, my do nie alter naše data collection usage practices when my detect such signal z vaše browser.

    Changes

    my may update toto súkromie zásady z time do time v objednávka do reflect, pre example, changes do naše practices alebo pre other operational, legal, alebo regulatory dôvody.

    Kontakt

    pre viac information about naše súkromie practices, ak vy have questions, alebo ak vy would like do make complaint, please kontaktujte nás od e-mail v support@glowen.si alebo od mail using address provided below:

    GLOW SEVEN, proizvodnja, trgovina v storitve, d.o.o.

    • Ljutomerska cesta 22, Ormož, 2270 Ormož

    vy may also use naše contact form. vy may also call naše number do je displayed na banner above menu.

    adresa spoločnosti: Ljutomerska cesta 22, Ormož, Podravska, 2270, Slovenia

    Last updated: 17.04.2024

    ak vy sú nie satisfied s naše response do vaše complaint, vy have right do lodge vaše complaint s relevant data protection authority. vy can contact vaše local data protection authority, alebo naše supervisory authority here: https://ico.org.uk/make-a-complaint/