Commitment to Quality and Fair Work at Glowen Company: Review of our recent Price Adjustments
Hello, Glowen Family,
I hope this message finds you well! We wanted to share some news about our ovens and recent pricing adjustments. Here's a summary:
Local Production and Fair Pay
Our decision to manufacture locally and pay our workers above the minimum wage is a testament to our commitment to fair labor practices. We believe in fostering a work environment that values our employees, recognizes their skills, and dedication in crafting each Glowen oven with precision and care. Your support enables us to maintain these high work standards and contribute to the well-being of our European/Slovenian workforce.
Ensuring Uncompromising Quality
To uphold the unparalleled quality you expect from us, we have enhanced our production processes. Therefore, the prices of our Glowen Raptor, Glowen Diablo, and Glowen Dragon products have been adjusted to reflect necessary investments in technology, machinery, and skilled labor. We understand that price adjustments may pose a challenge for our customers, but we want to assure you that these changes are crucial for maintaining the excellence associated with the Glowen brand.
Glowen Raptor: Price increase by €50
Glowen Diablo: Price increase by €150
Glowen Dragon: Price increase by €50
Addressing Paint Quality Issues
We are aware that some customers have experienced issues with paint peeling from our ovens. To address this, we have implemented a manual sandblasting process to enhance the durability of our ovens. This improvement requires additional investments in better machinery, technology, and a broader workforce. We are confident that these measures will ensure longer durability and aesthetic appearance of the paint for your Glowen oven.
Feedback and Customer Support
If you encounter any issues with the paint on your Glowen oven, please don't hesitate to contact us. Your satisfaction is of utmost importance to us, and we are committed to addressing and resolving your concerns promptly. Please send us an email at info@glowen.si, and our specialized team will assist you with the necessary steps.
Quality Workforce, No Outsourcing
It is crucial to emphasize that we do not outsource production to countries with lower labor standards, thus, ensuring the quality of our workforce. Each Glowen oven is carefully crafted by our skilled workers in Europe, ensuring that you receive a product that reflects the excellence of European craftsmanship.
We thank you for your understanding and continued support as we implement these necessary adjustments to maintain the high standards associated with the Glowen brand. Our commitment to quality, fair labor practices, and customer satisfaction remains unwavering.
We hope you understand the situation, and we thank you for being part of the Glowen family. Wishing you happy cooking during the holiday season with your newly received ovens! =)
Warm regards,
Glowen