Other Accessories

Other Glowen Accessories: For Amazing Pizza Experience

FAQ

1. Which oven door should I purchase for my Glowen oven?

   Compatibility depends on your model! The Door for Glowen Raptor is made exclusively for the original Raptor, while the Door for Glowen Raptor 2 fits only the Raptor 2. These doors are precision-engineered for their respective models and are not interchangeable. Please check your oven’s model name (found on your product documentation or on the unit itself) before purchasing to ensure a perfect fit.

2. Do the Fireboxes work with both wood and gas fuel types?

   The Fireboxes are designed to enhance wood-burning performance. They act as wood carriers, improving combustion efficiency, fuel management, and ash removal. If you primarily use gas, a firebox isn’t necessary—but if you love the authentic wood-fired flavor, it’s an essential accessory.

3. How do I clean my Clay Baking Stone without damaging it?

   Because the clay stone is made of natural porous material, it requires gentle care. Use a damp sponge suitable for ceramics or porcelain—never detergents or chemicals, as they can be absorbed into the stone and affect food flavor. Minimal cleaning is best. For the Cordierite stone, after baking, brush it with a steel or grill brush and heat the oven to max for 15–20 minutes to burn off any residue.

4. What's the proper way to use my Clay Baking Stone to prevent cracking?

   Always place your clay stone in a cold oven before heating. Allow temperature to rise gradually—never expose it to direct flame or sudden temperature changes. The handmade clay stone is sensitive to thermal shock, so gentle heating ensures longevity. Handle carefully, avoid heavy loads, and store in a dry location when not in use.

5. Do the stainless steel accessories (doors and fireboxes) require special maintenance?

   No special care needed! The stainless steel is highly durable and heat-resistant. Clean lightly after each use. The door handles are designed for safe operation even at high temperatures.

6. When should I use the oven door, and what can I cook with it?

   The oven door transforms your pizza oven into a versatile outdoor cooker, maintaining lower, controlled temperatures. It’s perfect for baking bread, slow-cooking meats, roasting vegetables, and retaining heat for longer recipes. Attach the door whenever you want a more traditional oven-style cooking environment.

7. How does the Firebox improve my wood-burning experience?

   The Firebox acts as a dedicated wood carrier, positioning fuel optimally for even burning. It enhances combustion, temperature control, and flavor while simplifying fire management and ash cleanup. A must-have for authentic wood-fired cooking.

8. What temperatures can these accessories handle?

   All Glowen accessories are engineered for extreme pizza oven temperatures (500°C–650°C). The Cordierite stone withstands rapid temperature changes and intense heat. The Clay stone excels in high-temperature baking for perfect crusts. The stainless steel doors and fireboxes resist continuous heat exposure. Always follow individual product usage guidelines for best results and longevity.

9. How do Glowen Gift Cards work?

   Glowen Gift Cards are available in €20, €50, and €100 denominations and can be used on any Glowen products. After purchase, the card is sent to you promptly—perfect for pizza enthusiasts who prefer choosing their own accessories.

10. Can I use the Clay Baking Stone in my regular kitchen oven?

    Yes! While designed for the Glowen Raptor, the clay stone can also be used in standard kitchen ovens. Always start with a cold oven and heat gradually—never place directly on flame or expose to sudden temperature shifts.

11. Are these accessories covered under warranty?

    Yes. Glowen ovens include a 10-year warranty, while accessories are covered by a 2-year standard warranty. Plus, every purchase is backed by our 55-day Great Pizza Guarantee—if you’re not happy, we’ll make it right. Check your product documentation for details or contact our support team for assistance.

12. Will these accessories work with other pizza oven brands?

    The doors and fireboxes are designed specifically for Glowen Raptor and Raptor 2 models and may not fit other ovens. However, our baking stones (Cordierite and Clay) are compatible with many other pizza ovens of similar size, offering versatile performance across brands.